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Comments & Complaints

The secret of our success is personal care and attention to detail. To satisfy our patients and maintain our standards of service, we welcome suggestions and criticisms from our patients. This may include comments regarding the reception area, courteousness of staff or ease of access to doctors or nurses.

Click here to download our complaints leaflet.

If you have any comment or complaint please write or ask to speak to the practice manager or a doctor who will be happy to listen and help solve the problem.

If you have a complaint about a GP, Dentist, Pharmacy or Optician that can’t be resolved locally with the practice, you need to contact NHS England at:

NHS England
PO BOX 16738
Redditch
B97 9PT
Email: england.contactus@nhs.net
Telephone: 0300 311 22 33

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