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Appointments

Our appointment system is continually being amended and updated according to current pandemic advice and guidelines. Doctors are seeing patients face to face but this is after a GP has triaged the patient. Our telephone lines are open from 8.30am – 6.30pm (closed between 12.30-13.30).

In addition to telephone and face-to-face appointments, patients with access to the internet are invited to use eConsult; this allows you to submit your symptoms or requests to your GP electronically. eConsult lets you consult with your GP online by completing a quick form that is sent and reviewed by the practice.

Please click here for more information and to start your on-line consultation.

Please do not visit the surgery to book an appointment; appointments are only bookable by calling us or submitting your request by eConsult.


Our appointment system will, if at all possible, allow you to receive an appointment on the same day. Please telephone us on 01342 822131 early (from 8.30am) on the day you would like to be seen, or call in at reception.

To increase availability of appointments the doctors will continue to offer telephone consultations. You may find this a useful alternative to having to travel to the health centre. Telephone appointments are available for you to discuss on-going conditions and results that do not require a face to face appointment with a GP. Please note telephone consultations are at specific times and do vary, you will be advised of an estimated time for the call.

Each day one doctor is our duty doctor to deal with urgent appointments and visits, so surgery times can change as that doctor will be less available for non-urgent appointments. Urgent Telephone appointments with the duty doctor are also available, however, these are restricted to urgent matters only and the timings may alter.

There will still be the option to pre-book a few appointments in advance, especially for patients who have difficulty attending or who need to arrange lifts or wish to see a specific doctor etc.

Appointments Online

Click here for online access

Patients must register for this service; please speak to a member of the reception team for registration details. Click on the logo above to login.

On-line appointments are available to book in advance as well as “on the day”. Appointments are released and made available on-line daily at 6am, 8.30am and 1.30pm

Due to the vast skill set of specific nurses, it is not possible to book appointments on-line with our nurses as the length of appointments vary depending on conditions.

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Mr Damian Lake Consultant Ophthalmic Surgeon Gillian Rawling Nutrition The Foot Lady, East Grinstead Alex Jones Funeral Directors Ltd